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rhwestfall
Master Diver
Posts: 436
Joined: Thu Jan 16, 2014 2:34 pm
First Name: Robert
Location: "La Grande Ile"

Why so frequent? - search issue

Tue Apr 10, 2018 7:29 am

I very regularly get this message when checking in:

"Sorry but you cannot use search at this time. The server has high load. Please try again later".
Bob

No Longer Awaiting my Kraken.....

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antique diver
Master Diver
Posts: 1689
Joined: Sun Dec 10, 2006 12:50 pm
First Name: Bill
Location: North-Central Texas

Re: Why so frequent? - search issue

Tue Apr 10, 2018 8:34 am

Same here. More than half the time. ?
"I get plenty of excercise just pushing my luck!"

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couv
Master Diver
Posts: 307
Joined: Tue Jul 18, 2006 10:26 pm

Re: Why so frequent? - search issue

Tue Apr 10, 2018 1:33 pm

Me three.
A sincere THANK YOU to all at VDH who make this wonderful resource available and to all the thoughtful contributors.

jrltenn
Vintage Diver
Posts: 97
Joined: Sat May 10, 2014 10:11 pm
First Name: Joshua
Location: Jonesborough TN

Re: Why so frequent? - search issue

Tue Apr 10, 2018 1:57 pm

I thought it was just me since I never saw it mentioned before

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8dust
Master Diver
Posts: 547
Joined: Wed Aug 05, 2009 11:39 am
Location: Nashville's North Shore

Re: Why so frequent? - search issue

Wed Apr 11, 2018 1:58 pm

Yea, me too.
When visiting, I always go to the "active topics" button, and probably 75% of the time get that error message and give up. Total bummer. Wish it wasn't a problem, but glad it's not just me.
Freddo
NAVED member #201

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Bryan
Plank Owner
Posts: 5206
Joined: Fri Jun 24, 2005 11:40 am
First Name: Bryan
Location: Wesley Chapel Florida
Contact: Website

Re: Why so frequent? - search issue

Wed Apr 11, 2018 4:07 pm

Ron will fix it......
Doing it right should include some common sense, not just blindly following specs and instructions. .Gary D, AWAP on SB

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Drado
Master Diver
Posts: 637
Joined: Mon Feb 07, 2011 6:11 am
First Name: Eduardo
Location: Manila, Philippines

Re: Why so frequent? - search issue

Wed Apr 11, 2018 7:28 pm

I thought it was just me and due to location!
_______________________________
Ed

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Ron
Site Admin
Posts: 1650
Joined: Mon Oct 20, 2008 5:51 pm
First Name: Ron
Location: Puget Sound, Washington
Contact: Website

Re: Why so frequent? - search issue

Mon Apr 16, 2018 12:14 am

We are working on it :)
The impossible missions are the only ones which succeed. -JYC

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couv
Master Diver
Posts: 307
Joined: Tue Jul 18, 2006 10:26 pm

Re: Why so frequent? - search issue

Wed Apr 25, 2018 11:35 pm

Ron wrote:
Mon Apr 16, 2018 12:14 am
We are working on it :)
It looks like you've solved it. Thanks.
A sincere THANK YOU to all at VDH who make this wonderful resource available and to all the thoughtful contributors.

User avatar
8dust
Master Diver
Posts: 547
Joined: Wed Aug 05, 2009 11:39 am
Location: Nashville's North Shore

Re: Why so frequent? - search issue

Fri May 04, 2018 8:24 pm

Just a heads-up that this issue still persists pretty frequently...
Freddo
NAVED member #201

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Ron
Site Admin
Posts: 1650
Joined: Mon Oct 20, 2008 5:51 pm
First Name: Ron
Location: Puget Sound, Washington
Contact: Website

Re: Why so frequent? - search issue

Tue May 08, 2018 7:22 pm

Guys,

I don't want to shake my fist like the bitter IT guy here, but saying something happens does literally nothing to help me fix it. If you come across this, and you want to reply here, then list the time of the day to the minute and which time zone you were in when search didn't work for you. Alternately, use zulu time if you want. I need to know when our servers hit their peak load.

As an example, there are like 450,000 lines of logs. That means I would have to read 450 thousand things to find where the peak amount of errors are.

Pretend it's a car. It's much easier to fix a car when you bring it in and say, "The front left tire wobbles" then when you drop it off, shrug at the mechanic, and go across the street for coffee.

If you need a format, copy and paste this:

Day of the week search timed out:
Time that search timed out: HH:MM
Time zone you are in:


Also, please don't email me this, because I get ~1700 emails a week at work. Just reply here if you want, and I'll get to it.

The short answer is I'm still working on it, lol! :lol:
The impossible missions are the only ones which succeed. -JYC

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Ron
Site Admin
Posts: 1650
Joined: Mon Oct 20, 2008 5:51 pm
First Name: Ron
Location: Puget Sound, Washington
Contact: Website

Re: Why so frequent? - search issue

Tue May 08, 2018 7:30 pm

Server load set to zero at 1630 Pacific Time 8MAY18.

Please let me know if you get search time outs after this time period. I just did ten searches in a row for "dive", which nets me over 5,000 results. It's working right now at least! :mrgreen:
The impossible missions are the only ones which succeed. -JYC

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Bryan
Plank Owner
Posts: 5206
Joined: Fri Jun 24, 2005 11:40 am
First Name: Bryan
Location: Wesley Chapel Florida
Contact: Website

Re: Why so frequent? - search issue

Wed May 09, 2018 2:15 pm

Lots of new members joining so I think that may be part of the reason but I'm not sharp enough on the subject to know. Thanks for your help on this Ron!
Doing it right should include some common sense, not just blindly following specs and instructions. .Gary D, AWAP on SB

User avatar
Ron
Site Admin
Posts: 1650
Joined: Mon Oct 20, 2008 5:51 pm
First Name: Ron
Location: Puget Sound, Washington
Contact: Website

Re: Why so frequent? - search issue

Wed May 09, 2018 4:59 pm

Heck yeah. Don't get me wrong, having so many people like double hose diving that I have to tweak the servers is a good thing :)
The impossible missions are the only ones which succeed. -JYC

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Ron
Site Admin
Posts: 1650
Joined: Mon Oct 20, 2008 5:51 pm
First Name: Ron
Location: Puget Sound, Washington
Contact: Website

Re: Why so frequent? - search issue

Thu May 24, 2018 1:06 pm

Search is still working for me at this point. Has anyone else seen any more issues?
The impossible missions are the only ones which succeed. -JYC

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